Cookie Policy

Last Update: 01/02/2025

1. General information

a) Introduction

Thank you for your interest in our websites and online services. Our highest priority is to protect the data of visitors/users and to use that data only in ways expected by visitors/users. This Privacy Policy is designed to inform you about the processing of your personal data and your rights concerning this processing under the General Data Protection Regulation ("GDPR") and other data protection laws.

We have implemented appropriate measures to ensure that the data entrusted to us is sufficiently protected. These measures include, but are not limited to, encryption, access control, segregation of duties, internal audits, and more.

Our privacy policy is regularly reviewed. If relevant changes are made, affected individuals will be notified, and they will have access to the updated policy.

This Privacy Policy applies to various first-party websites and platforms within the Spacefwd network. Additionally, this Privacy Policy provides information on data exchange between Spacefwd and third-party websites and platforms that utilize the centralized Gameplay login system.

b) Controller and processor

Data controller: Spacefwd SRL, located at Rue de Venise 21, 6040 Charleroi, Belgium, acts as the Data controller. We are responsible for determining the purposes and means of processing participant data to conduct this Competition lawfully.

Data processor: Euronics UK acts as the Data processor. They process data solely on behalf of the Data Controller and strictly according to our instructions to facilitate the competition mechanics, marketing purposes and prize delivery.

c) Privacy pegulator

You can contact our Privacy Regulator at any time:

Address: Spacefwd SRL, Rue de Venise 21, 6040 Jumet, Belgium

Email: privacy@spacefwd.com

2. Processing of personal data during your visit

Your visit to our websites and/or use of our online services is recorded. The IP address currently used by your device, date and time, browser type, and operating system, visited pages, and other data may be collected. This data is gathered to optimize and improve our websites and online services. The processing is legally based on legitimate interest, as it is in our legitimate interest to protect our websites and improve service quality.

Additionally, your personal data is stored only when you provide it voluntarily, for example, during registration, an online application, or an online purchase.

At offline events, personal data may be requested, collected, and processed for general organizational purposes and to provide the services and security required by participants and visitors.

a) Account registration

On some of our websites and platforms, you may create an account. If you create an account, you gain access to information and services available only to registered users. The personal data you provide during registration, such as your email address, is processed solely for the purpose of creating and maintaining your account. Your personal data is stored until you delete your account. Once deleted, your personal data is immediately removed unless legally required to be retained.

b) Competitions and events

We regularly organize competitions through our websites, platforms, and offline events, allowing visitors and registered users to participate and win prizes. Personal data such as name, email address, phone number, and social media profiles may be collected and processed for competition purposes. These personal data are stored and processed only as long as necessary for the competition and may be used for promotional purposes. In this regard, personal data may be shared with partners solely for competition-related purposes.

c) Newsletters

You can subscribe to our newsletters to stay informed about product news, competitions, services, and more. Your personal data, such as your email address, will be processed until you unsubscribe (via the link at the bottom of each newsletter).

e) Contact

For general inquiries, comments, and other matters, you can contact us via the email address available on our websites. Any personal data you provide is processed solely to respond to your request.

f) Cookies

To enhance your experience on our websites and enable certain functionalities, we use cookies. Some cookies are deleted after your session ends, while others remain on your device, allowing us and our partners to recognize your browser on your next visit. For details, see our Cookie Policy.

3. Data recipients

We may use third-party service providers to process your personal data and assist in delivering the services you require. Additionally, we may share data with partners in collaborative projects. If data sharing is not necessary, we will request your consent first. Partners may be located inside or outside the EU/EEA, but we ensure compliance with European data protection laws.

4. Data retention period

Personal data is retained only as long as necessary for the purposes described. Some data may be subject to retention obligations of up to 10 years.

5. Your rights

As a data subject, you may exercise the following rights:

  • Right to access and receive a copy of processed data
  • Right to rectify inaccurate or incomplete data
  • Right to request deletion of data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to file a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit)